Terms of Service
Please read these Terms of Service carefully before using the services offered by Oven Cleaning Dublin.
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not use our services.
2. Description of Services
Oven Cleaning Dublin provides professional oven cleaning services for residential and commercial properties in Dublin and surrounding areas. Our services include:
- Deep oven cleaning
- Regular maintenance cleaning
- Oven glass restoration
- Hob cleaning
- Extractor fan cleaning
- Commercial oven cleaning
3. Booking and Cancellation
3.1 Booking
Bookings can be made online through our website, by phone, or by email. All bookings are subject to availability.
3.2 Cancellation Policy
If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee of 50% of the service cost.
3.3 Late Arrivals
If our technicians are running late for an appointment, we will contact you as soon as possible to inform you of the delay. If we are significantly delayed, we may offer to reschedule your appointment at your convenience.
4. Payment Terms
Payment is due upon completion of the service. We accept cash, credit/debit cards, and bank transfers. Prices are subject to change without notice.
5. Service Guarantee
We provide a 100% satisfaction guarantee on all our services. If you are not completely satisfied with our work, please contact us within 48 hours of service completion, and we will return to address any issues at no additional cost.
6. Customer Responsibilities
To ensure we can provide our services effectively, we ask that customers:
- Provide accurate information about the oven type and condition
- Ensure access to the property at the scheduled time
- Clear the area around the oven for our technicians to work
- Inform us of any known issues with the oven
7. Liability
Oven Cleaning Dublin is fully insured. However, we are not liable for:
- Pre-existing damage to ovens or appliances
- Issues arising from normal wear and tear
- Damage caused by improper use of the oven after cleaning
8. Privacy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
9. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Oven Cleaning Dublin
Suite 70a, 77 Sir John Rogerson's Quay
Grand Canal Dock, Dublin 2
D02 NP08
Email: contact@ovencleaningdublin.ie
Phone: +353 126 30100
Last updated: June 1, 2023